Hilton has appointed Jeff Moore as Executive Vice President and Chief Technology Officer, effective October 26, 2026. He will lead Hilton’s global technology organization and report directly to President and Chief Executive Officer Chris Nassetta. Moore will focus on advancing Hilton’s technology strategy, including the use of AI and next-generation technologies to improve guest experiences and support team members. He will also join Hilton’s Executive Committee.
Moore joins Hilton from Uber, where he served as Vice President of Software Engineering and led a global organization of approximately 2,500 engineers supporting businesses including Uber Eats, Uber for Business and Applied AI. Before Uber, he held several leadership roles at Amazon.com, including serving as a founding leader within Fulfillment by Amazon and later leading engineering and product organizations supporting Kindle, Fire TV, Fire Tablet and Echo/Alexa. Earlier in his career, he worked at Anheuser-Busch in software engineering and operations leadership roles. He brings more than 20 years of experience across technology, engineering, product and operations. Stories From Hilton
Why this matters: Hilton is increasingly using technology as a core part of its guest experience and operating model, including AI-powered trip planning and a modernized technology platform for personalized digital services. Bringing in an executive who has scaled engineering organizations at Uber and Amazon signals a stronger emphasis on platform development, AI and product-led innovation. Moore’s consumer technology background could help Hilton accelerate the connection between digital experiences, hotel operations and guest personalization at global scale.
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