PagerDuty has appointed John DiLullo as its new Chief Executive Officer. In this role, he will lead PagerDuty’s overall strategy and execution, with a focus on scaling the company’s AI-driven operations platform and building on its momentum in enterprise automation and incident response. The appointment comes as organizations continue increasing investments in AI-powered operational resilience and digital infrastructure management.
DiLullo brings extensive leadership experience across enterprise software and technology companies. Prior to joining PagerDuty, he served as Chief Executive Officer at Deepwatch, where he focused on cybersecurity operations and managed security services. Earlier in his career, he held senior leadership positions at companies including VMware, EMC, and Oracle, overseeing global sales, go-to-market strategy, and enterprise growth initiatives.
Why this matters: PagerDuty’s decision to appoint a cybersecurity and enterprise infrastructure veteran signals its intent to strengthen its position in the AI operations and digital resilience market. Bringing in a leader with experience across cloud, cybersecurity, and enterprise software suggests the company is preparing for broader platform expansion as operational AI becomes increasingly central to enterprise IT strategies.
