Rithum has appointed Kim Miller as Chief Marketing Officer and Head of Global Strategy. In this dual leadership role, she will oversee the company’s global marketing and strategy organizations, helping shape its growth strategy and market positioning. Her remit includes strengthening customer engagement and supporting Rithum’s next phase of commerce innovation.
Miller brings more than 20 years of experience in digital transformation, omnichannel retail, customer experience, and consumer growth. She most recently served as Chief Customer Officer at Saks Global, where she oversaw enterprise customer strategy across Saks Fifth Avenue and Neiman Marcus. Previously, she served as President of Saks OFF 5TH, leading its $1 billion-plus omnichannel business, and as Chief Marketing Officer at Rakuten, where she led brand and performance marketing initiatives across a large retail partner network.
Why this matters: Rithum’s appointment of Miller signals a sharper focus on connecting commerce technology with the real operating priorities of brands, retailers, and suppliers. Her background across Saks Global, Saks OFF 5TH, and Rakuten gives Rithum a leader with direct experience in customer strategy, omnichannel growth, and performance marketing as AI and data reshape digital commerce.
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