Ram Tyagi on Running IT for 280,000 Residents Where Downtime Is Not an Option

City of Aurora's CIO and former Publicis Sapient leader breaks down why data must come before AI, how he saved $3.5M without cutting services, and what modern CIO leadership really demands.

A must-watch for CIOs, senior IT leaders, and enterprise technology decision-makers navigating the intersection of mission-critical operations, AI adoption, and data-first transformation.

In this episode, Ram Tyagi, CIO of the City of Aurora, the second largest city in Illinois, shares what it means to lead technology when a wrong decision can take down 911, water systems, or police operations for 280,000 residents. With 15 years at Publicis Sapient and a tenure managing data infrastructure for a $95 billion asset manager at Harris Associates, Ram brings a rare lens to modern CIO leadership: people first, data before AI, and mindset over budget.

Why you should watch: If you lead technology in government, enterprise, or the mid-market, Ram's perspective on what actually drives transformation versus what slows it down will change how you plan your next six months.

Ram explains:

  • Why every AI strategy fails without a data centralization foundation built first
  • How he saved $3.5 million from a constrained municipal budget without cutting a single service
  • Why budget is rarely the real constraint in technology transformation and what actually is
  • The six-month playbook he used to align a 43-person team, 50-plus vendor partners, and city leadership from day one
  • What separates a vendor from a true technology partner in the eyes of a modern CIO
  • Why cybersecurity at city scale is a collaboration problem first and a technology problem second
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Chirag Khanijau - Flywheelr | LinkedIn
I've spent 19+ years in the IT industry. If I've learned one thing, it's that the devil… · Experience: Flywheelr · Education: Alliance University · Location: Dallas-Fort Worth Metroplex · 500+ connections on LinkedIn. View Chirag Khanijau’s profile on LinkedIn, a professional community of 1 billion members.