ESO has announced the appointment of Susan Young as its new Chief Financial Officer. In her role as CFO, she will oversee all financial operations globally for ESO as the company continues to expand its data services and software footprint across EMS, fire departments, hospitals, and government agencies. The appointment adds senior finance leadership to support ESO’s next phase of operational and commercial growth.
Young brings more than two decades of strategic financial leadership across SaaS, technology-enabled businesses, Fortune 50 companies, and private equity-backed firms. Before joining ESO, she served as Chief Financial Officer at Konovo, and her earlier CFO experience included roles at Q2 Solutions, Xerox, and Kodak. Her background spans financial governance, scale-stage finance leadership, and growth-focused operational discipline.
Why this matters: Bringing in a six-time CFO with experience across both enterprise-scale and private equity-backed businesses signals that ESO is prioritizing financial rigor alongside growth. In a market where public safety and healthcare software providers are expected to scale responsibly while investing in innovation, this kind of appointment suggests a stronger focus on disciplined expansion and long-term operating maturity.
